In the last couple of days I have noticed that when I go to click a photo to view it on black, the bottom part of the photo is cut off. It's on every single photo I try to view. Is anyone else having this problem? If you did have it and fixed it, can you let me know how? I'd love to be able to see the photo in its entirety on the black background. It's extremely frustrating.
I never had to do that before and I don't think I should have to do it every time I want to view a photo on black. Besides, it doesn't work with every photo.
I noticed the same thing, but I make the print on my screen large so it's easier to read. When I reduce my print size I get the whole photo. Thought it was just me.
Well, thank you for this thread.....I thought it was just my computer, and never thought to ask!! Actually, I don't have a problem at all with horizontal photos; they display fully on black. It is the vertical ones where the bottom half gets cut off and I cannot view it at all on black. However, the F11 seems to have solved the problem, and yes, it does keep that setting, so you don't need to press it again every time you want to view a vertical photo on black! Thank you @lesleyallen !
For me, when using Safari (my Macbook, iPad, and iPhone) the image is resized to fit when displayed on black. But when using IE explorer on Windows platforms, it is not resized to fit, nor does the scroll work as Frank mentioned.
We shouldn't have to press F11 to change the view. It has never been that way. It's frustrating because it doesn't work on all the photos. I think that this issue needs to be addressed. @Scrivna, is there anything you can do?
Hi @prttblues thanks for starting this discussion, sure there is, do you know which web browser you are using, Internet Explorer, Google Chrome, etc? So I can try and reproduce the issue, then I can fix it. Thanks!
@Scrivna Thanks, Ross! I use Google Chrome. It would be great if you could fix it! I am so glad that I am not the only one affected. Hitting F11 is a solution for some photos and not others, but it's nuts to have to hit that every time to go back and forth.
Hey guys, really sorry about this, I didn't realise it wasn't working. I've just made some changes that should have fixed it. Could you check it for me now please? Thanks!
@Scrivna What you seem to have fixed (for me and Internet Explorer at least) is that the image will display as large as the window will allow, View Large or just the normal project view both, up to the 1024 on the long side. I don't know if that was the intent, but it's nice. The scroll still doesn't work (on IE) for the "on black" view large, and the picture further will not resize up or down on this view as the window is resized. The project view does, though and that's nice.
@frankhymus Do you use Google Chrome? It works just fine on that. I stopped using IE years ago because it was too slow and wasn't worth the hassle. GC is much faster and it displays the entire photo, both vertically and horizontally. There is no scroll in the View on Black mode because it displays the whole photo (that's for Google Chrome - which Ross has fixed). :)
@Scrivna Ross, I have that issue on IE, and Firefox. I've never had that scrollbar work for me, and the photo never properly sizes for the screen. Both browsers are most recent versions. I'm running Windows 7, if that matters.
@prttblues@Scrivna The same behavior as I described in my message above to Russ for Chrome.
Bev, Chrome I find buggy, as I do Firefox. They slow down and get clogged with browsing history and cache and the rest too, just like IE. I'll live with Microsoft and IE. Being careful to clean out all the caches and never add in any add-ins, IE runs just fine for me.
@Scrivna Thanks, Ross--like some others, I thought it was just me but I can finally see the whole photo on black! @frankhymus I have Firefox and it does get clogged and slows down. I try to do a "clean-up" periodically and it helps. Thanks for the info!
I have been experiencing this on the feed. Not necessarily when I view a photo on black. I rarely get on my computer to view photos so it is on my iPhone.
@Scrivna i have been looking on Firefox at vertical shots on black with lower section missing for a year - LOL. thank you, Ross and @prttblues for having the gumption to ask the question.
It has always been OK on my iPad. I love looking on black
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That's quite amusing as pressing F11 shows a bit more of some photos, but not the whole photo, but for others it shows less! Worth a try, thanks.
I have the problem on Firefox. Be great if you could fix it, Ross.
Bev, Chrome I find buggy, as I do Firefox. They slow down and get clogged with browsing history and cache and the rest too, just like IE. I'll live with Microsoft and IE. Being careful to clean out all the caches and never add in any add-ins, IE runs just fine for me.
It has always been OK on my iPad. I love looking on black