Buster and I were out walking early this morning and as nice as it was to see the sun rise I was feeling very melancholic.
So the groom contacted me yesterday complaining about the wedding photos I took. I knew they weren’t going to like them, I just had a feeling, and I was right.
I don’t know what I am going to do. I have been awake since 4.30 this morning worrying about it. Some of the images are corrupted and I have no idea how to fix them. I have never had an issue with my camera or my memory card until the day of the wedding.
I feel awful that I have let them down and am so disappointed in myself. I was trying to help them out as they didn’t have much money and couldn’t afford a professional photographer. I should have said no and in future will say no.
Nicole I'm so sorry to hear that. That sounds really stressful. Were lots of them corrupted because of a card? I wish I could do something to help. DM me on Instagram if you want to chat x
Oh Nicole. Thats really hard news. You are a beautiful photographer and this is no reflection on your skills. You had so much riding on that day cakes.. photos...
Have you thought about going to a camera store - i have an independent one I use (they retrieved 100's of images i accidentally deleted from my card when in Spain 2018 - some were corrupted - but for the most part i got most back)
Its hard to manage others expectations - have you been able to sit down with them and get constructive feedback about specifically what they 'didn't like'. I honestly think that most people don't realise the pressure a photographer is under on the day ..
PS - I often think people don’t really know what they want. Your photos posted here are lovely and contemporary
Oh I cannot believe they were not happy with your photos. Of course we didn’t see them all but the ones you showed us were magnificent. Perhaps they had unnecessary expectations. I hope they weren’t the entitled kind of person who wouldn’t be happy no matter what you have done for them.
Oh no. I’m so sorry. Really all you can do is say how sorry you are, that it has never happened before. The photos you have posted here look just fine, I’m sorry they weren’t all wonderful. I don’t know if you have a professional camera company close, one time I had a card that I could not download photos from and I took it there. They actually recovered the photos for me. That may not even be what you are experiencing, though. Gee I’m sorry!
This is a beautiful capture (and does reflect the title) I'm so sorry to hear about the camera issues. I agree with the advice given above to consult with a professional camera company to see is they can assist with the corrupted photos. I'm sending good thoughts and prayers to you tonight ♥
Well, you can rest knowing you did all you could and you were helping them out. The ones I saw on here looked very professional. You can't be responsible for unrealistic expectations. And this is a great sunrise shot.
This is a beautiful scene. I'm sorry to hear that the groom has complained; we all know the quality of your photographs, and it must be so frustrating that you had issues with equipment on the day.
If you need any help from a TV judge(!), here's how Judge Rinder dealt with a complaint about the quality of wedding photos. He called a professional wedding photographer as a witness: https://youtu.be/89p9iDscQdY
and then gave his ruling: https://youtu.be/GRjIpVMBDNk
Basically, you get what you pay for, so pay full price for a professional!
@Dawn@pea@brigette@grammyn@louannwarren@kwind@kali66@moviegal1@linnypinny@peadar @rumpelstiltskin
Thank you all for your supportive comments. It means so much and you certainly made me feel better. I have managed to save some of the corrupted images which is good. I had a lot of self doubt yesterday and was questioning my ability as a photographer. I don’t like to let people down and genuinely tried my best to capture their wedding for them. I gave them over 400 photos and of course not all would be perfect but a good number of them were.
Thinking back to the first conversation I had to discuss the wedding I do recall being told they hired a professional photographer to take their engagement photos and they didn’t like them.
Anyway I edited the ones I saved tonight and I still feel they look okay. I will send these through to them and hope for the best. I don’t know what else I can do.
Thanks again for your support, I am very appreciative. xxx
@nicolecampbell I was wondering about you this morning to see if time had stabilized some of this situation for you. There are always going to be photos that didn’t turn out as you wanted and those that won’t turn out as they wanted. With over 400 photos to choose from I can’t believe they didn’t find some that they liked. We know the quality of your work and it seems as if they may have been unrealistic. You have done as much as you could and it’s on them whether they recognize that or not. What did they say about the food?
@grammyn I managed to save a few of the corrupted images last night which was good. You know they said nothing about the cakes. Very disappointing all round really. I set myself high standards and I really beat myself up if I don’t meet them so I have been feeling particularly down this week and keep thinking I’m not talented at all. I need to shake this off and let it go. I know I’m not going to please everyone all the time. I also know that I need to learn to say no too. Thanks for your support, it means so much x
@nicolecampbell Oh my dear you are so talented. Not your fault if they don't recognize it. Please don't let it stop you from continuing to take your amazing photos for others!
@nicolecampbell I am way out of my element on that! Is it possible to give them a copy of the raw files? If you do I would definitely have them sign some kind of a disclaimer and then be done with them
April 11th, 2021
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Have you thought about going to a camera store - i have an independent one I use (they retrieved 100's of images i accidentally deleted from my card when in Spain 2018 - some were corrupted - but for the most part i got most back)
Its hard to manage others expectations - have you been able to sit down with them and get constructive feedback about specifically what they 'didn't like'. I honestly think that most people don't realise the pressure a photographer is under on the day ..
PS - I often think people don’t really know what they want. Your photos posted here are lovely and contemporary
I love the light and colors in this photo
If you need any help from a TV judge(!), here's how Judge Rinder dealt with a complaint about the quality of wedding photos. He called a professional wedding photographer as a witness: https://youtu.be/89p9iDscQdY
and then gave his ruling: https://youtu.be/GRjIpVMBDNk
Basically, you get what you pay for, so pay full price for a professional!
Thank you all for your supportive comments. It means so much and you certainly made me feel better. I have managed to save some of the corrupted images which is good. I had a lot of self doubt yesterday and was questioning my ability as a photographer. I don’t like to let people down and genuinely tried my best to capture their wedding for them. I gave them over 400 photos and of course not all would be perfect but a good number of them were.
Thinking back to the first conversation I had to discuss the wedding I do recall being told they hired a professional photographer to take their engagement photos and they didn’t like them.
Anyway I edited the ones I saved tonight and I still feel they look okay. I will send these through to them and hope for the best. I don’t know what else I can do.
Thanks again for your support, I am very appreciative. xxx