Rest in Peace  by phil_sandford

Rest in Peace

Came downstairs on Wednesday morning and as I entered the kitchen, I could smell burning. Having had a load of electrical work done recently with the new kitchen, I checked every appliance, every plug socket, every extension lead that we use, everything seemed fine. When Carole got up, she said she couldn’t smell it and the smell had by then dissipated. I had kind of located it to around the fridge freezer but the fridge freezer was on, Incould hear it, and it seemed to be working fine - the display on the front was showing -18° C and 4°C for the freezer and fridge respectively.

Thursday night Carole got a Magnum ice cream (other ice creams are available) out and just commented that it was a bit soft. I went to the freezer opened the door and immediately saw water piled at the bottom of the freezer compartment and all of the meat, all of the veg, was fully defrosted. The display on the front door was patently lying and the smell of burning on the Wednesday morning was obviously the fact that the refrigeration unit in the fridge freezer had burnt out. Trip to Curry’s electrical store Friday morning to buy a new one which is being delivered Tuesday.

I do have an insurance for contents of freezer being defrosted due to failure to yhe value of £1,000; unfortunately they charge me a £500 excess. I won’t be renewing with them.

1st world problems - we think it’s around 12, maybe 15 years ild, so it’s done well I guess in today’s world.

Oh no - thank goodness it didn’t catch on fire! Insurance companies can be frustrating and have so much ‘fine print’.
November 8th, 2025  
Ooh, no !! but it could have been worse and you whole new Kitchen destroyed ! Ins. companies can be so annoying - they give very little away if they can help it ! It would be of a great help if these appliances would give us a fair warning before dying on us ! - mine is also 10-15 yrs old ( at least !!! ) and we tend to forget how old they are !
November 8th, 2025  
How very annoying. That insurance excess is bonkers!
November 8th, 2025  
It's a hassle, but I'm so glad you have identified the issue, and that you, Carole and your home are all safe. Now for the headache! The insurance claim - good luck.
November 8th, 2025  
@neil_ge No insurance claim mate. I didn’t have £500 worth of stuff in the freezer so with an excess of £500 there’s no point even bothering.
November 8th, 2025  
Ooo very challenging
November 8th, 2025  
I’m sure glad your kitchen, home and you and Carole are safe. Sorry about the loss of food.
November 9th, 2025  
Rotten shame that fridges cant let you know when they are on their last legs
November 9th, 2025  
Grateful that there was no fire.
November 9th, 2025  
It did pretty well. Our previous one lasted nearly 20 years but it went during the pandemic, so we had to choose one online without ever getting a proper look at it. It's okay but not what I would have chosen if I had had the opportunity to look and touch in the showroom.

Excesses on insurance are a pain in the bum!
November 9th, 2025  
Glad it didn't catch fire and you are all OK! As for insurance companies... they are awful in general.
November 9th, 2025  
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