@kjarn - I can use the iTunes card but I'm a total ninny when it comes to organising songs and synching my phone. You've been using iTunes a lot longer than I have - you've managed to get your CD collection onto your iPod.
@jools - about 15 of my CDs are on my iPod and they were put on there by Luke when he originally set up my first iPod many years ago. The first time I used iTunes all by myself was when you bought me my first iTunes card and finally I have new music on there.
@jools - you tube have videos on how to do everything, I really would be surprised if there wasn't one for iTunes. I just had a look and there's heaps here's one to get you going http://www.youtube.com/watch?v=CCZZkkZKdLU