Yesterday, I took a photo with my Canon 40D and then uploaded it to my iPad. I then edited the shot in Snapseed and emailed it here. Unfortunately, somewhere along the way, the exif info got removed. I don't know if it is because of my iPad, Snapseed or because I emailed it.Has anyone had the issue where their exif info got removed?
@egad Hmm. I have no idea what could have happened! I use Snapseed all the time and always email them, and it hasn't ever happened to me. So odd! I hope you figure it out, I know that's frustrating.
I email photos all of the time from my iPhone and the exif is always there, so I doubt that it was that. I'll bet it was snapseed; it's really common for editing programs to remove exif. That's why, as long as it's available I use Picnik, because you can do lots of stuff and the exif is still there.
@scrivna. I tested my programs last week, solved my own problem by exif embedded files being uploaded from the site. It appears that it is no longer working since the weekend. Is this a situation with the site lately. I even pulled up the exif to verify it is there prior to sending.
I've been using snapseed this week and most of mine have lost the exif info. I uploaded one image from my laptop and then tried emailing and both times no exif. Funnily a few images kept the exif after editing in snapseed so I have no idea whats going on!....
@gurry Yeah I never used to be able to upload to this site at all. So I used to email from my Yahoo account on my computer. The exif was always removed. That was with no processing to the pictures whatsoever.
@miley89 I'm kind of intrigued by this, and I love troubleshooting. Would you mind telling me more about your process, like which camera and software you use?
@gurry I'm using a Sonyalpha SLR. The exif was being removed during the emailing process. I wasn't doing any post processing on my pictures at all. That was a year ago though. I have no problems uploading directly to the site anymore. So there's no need for me to email them.
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