Help please

February 12th, 2013
Liz
My HP Photosmart D5360 printer has suddenly started printing pictures in colours which are not what I am seeing on my screen. Can anyone offer any advice here. It has always been brilliant. What was on the screen was what printed on photographic paper.

Liz
February 12th, 2013
calibrate it.
February 12th, 2013
Well the first question is, I guess, are we talking wildly different colours, (as in totally wrong) or just not the right shades/hues?

If we are talking subtle differences then is it definately the printer? - could your monitor settings be at fault - perhaps try prinitng a picture you have previously printed OK (without any changes) and compare them?

Obvious moves (if it is the printer) would include running the printhead cleaning program, checking the inks are all working, and perhaps uninstalling and reinstalling the printer drivers.

Let us know,

...............................

>>Feeling Blue - my 365
February 12th, 2013
I have the same printer it usualy means for me the ink is low or been left for a tad too long and dried up, try cleaning your heads failing that a new set of cartriges..
February 13th, 2013
Liz
A few good suggestions here which I thank you so much for. Mark, I think you were right. I hadn't printed any photographs since late October and our houses here in Cyprus are definitely built for the warm sunny weather. Unfortunately over the winter it can feel rather damp indoors, certainly in the rooms you don't use much. Think this is what has happened here plus left too long. Printed a test page, that looked ok but mainly text on that. Next printed the page for the colours, looked rather wishy-washy so aligned printer, cleaned heads which gives you a print out, the print looks totally back to normal. Should have known this myself but thank you very much for your help.

I only use original cartridges as I personally don't feel the refills give me a good photo.

Thanks Mark, Aaron, Styru and Dave but I hadn't a clue how to calibrate the printer.
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