Help with Ace membership

[Tammi Oberg]

Can anyone explain how the stats work to me? Right now at 8:30pm, it says
1 views 0 favs 0 comments

but I have had several comments, views and favs today.

Thanks!

Tammi

[Carly jean]

I've wondered the same thing--I thought my stats were broken....LOL.

[Elise DeCola]

My stats are often wrong at the top of my home page when I log on. I usually have to open it up and look at the timeline to see my actual stats. For some reason, and maybe this is your problem too, my stat on my home page always shows my stats from exactly one month ago instead of that day. Must be something wrong...

[Carly jean]

@eliserose781 : Wow, interesting. I'll have to see if my stats are showing the month before, too.

[Andrea Freeman]

@tamallamma I think it may also have something to do with time zones. I live in NH so EST but I think the stats change GMT or whatever you call it in England. but yeah they do seem to be wonky...

[Annie Charalambous]

Sometimes it takes awhile for them to be updated.

[The Steve From 2010]

It's a combo of timezone (probably), and the fact that they do only update every few hours anyway

[Jennifer Vargas]

I have the same problem too tammi...thanks for starting the discussion :)

[Tammi Oberg]

Thanks everyone! I'm glad it's not just me not being able to figure out how to work it. lol!
@eliserose781 -the last "dot" on the chart is for exactly 1 month ago. Boy -I had a really bad day that day. = )

[Ross S.]

oh right, didn't know that, will take a look. How do these things not get reported earlier?

[J A Byrdlip]

Remember that the "day" starts at 0000 GMT, please adjust for your own timezone. eg., PST is -8 hrs, so day changes at 4:00pm daily (1600 PST)

@Scrivna It's a feature, not a problem :-)

[Tammi Oberg]

Thanks everyone for your replies!
@Scrivna - Ross, I just assumed it was me not being able to figure it out. = )
Not a problem at all... I just must have had a particularly bad day one month ago from yesterday to have my 1-0-0 stats...lol. Thanks so much for reponding!
@byrdlip - I figured my confusion had something to do with time zones too.

Thanks!

[Tammi Oberg]

@Scrivna - You fixed it! Awesome!! Thanks so much! = )

[BonnieB]

@Scrivna -- Ross, the last dot on the "Daily views on your account" chart still shows the date from one month earlier. For example, right now my last four data points are: January 11 / January 12 / January 13 / December 13. Beneath the graph base line, it says 14th January in small gray letters, but the data point has a label from a month earlier. Is the data (n views, n favs, n comments) also from one month ago, or is a labelling typo?

[BonnieB]

@Scrivna
Hey the month-before data point is fixed. Thanks!

[Stephen Cooper]

@Scrivna I still have messed up stats. My home page lists:
9 views, 0 favs, 1 comments

* Going to today's stats, today is listed as 31st December (I hadn't joined 365 then) and lists:
9 views, favs, 1 comments
(please note the lack of a number in front of "favs", probably because I wasn't a member in December)
* The total count on the same page lists:
29 views, 0 favs, 0 comments.

I think that the total count on the stats page is the correct count. No comments today. :(

[Stephen Cooper]

Is anyone else having this issue. I see that some people say it's fixed, but it's still broken for me. :(

[Lisa]

@Scrivna Hi Ross. Hm, I have the time zone that is my time zone but my stats are not updated. Is that because they are only updated every now and then? How often are they updated?