PicMonkey

[Islandgirl]

Is anyone else having trouble accessing PicMonkey?
I keep getting a message that says "refresh your browser" then it kicks you out!
@Scrivna

[Carissa]

I was having the same issue earlier this morning.

[kali]

just tried it and it is doing the same for me :( hopefully just a temporary glitch

[bruni]

Same here. I think it'll be fixed soon.

[Mona]

I have the same problem. In different browsers.

[Wendy]

Me too! I love PicMonkey for little quick fixes that I forget to do before I post (like turn my snow scene that is supposed to be sand to brown with sepia in PicMonkey)
So glad you mentioned it ... I thought it was just me!!

[Islandgirl]

@claycameras @kali66 @bruni @mona65 @farmreporter Oh I'm glad it isn't just my computer lets hope Ross @Scrivna can fix this problem.

[CC Folk]

@radiogirl Thank you! I am currently having the same issue and refreshing browser and restarting the laptop does nothing to help...Help!

[Laura]

Yes I have been having that trouble a while.

[Mona]

@radiogirl @claycameras @kali66 @bruni @farmreporter @radiogirl @gardenfolk @la_photographic @scrivna
For me it works again, with Mozilla Firefox.

[Ross S.]

Hey guys, yeah it seems like Chrome have changed their Flash settings, Picmonkey have put up some instructions on how to enable it again.

[CC Folk]

@radiogirl PicMoney is all fixed again! They sent me an email. Yay!
I use Safari.

[CC Folk]

@claycameras @kali66 @bruni @mona65 @farmreporter @la_photographic @Scrivna @radiogirl

I contacted PicMonkey customer service and reported the issue. This is what they said:

Thanks for your patience as our developers looked into this.

We discovered a pretty large security vulnerability in a component of our legacy stack that enabled opening URL’s into Old PicMonkey. We promptly turned this off and started working on a way to re-enable this functionality. Due to the cause of the issue, we’ve moved the endpoint that is used to post URL’s to for the Old PicMonkey editor.
You should not continue to experience any issues with this.
​
Old endpoint: https://www.picmonkey.com/_/s3proxy
New endpoint: https://share.eks.picmonkeyusercontent.com/
Old endpoint: https://www.picmonkey.com/_/proxy
New endpoint: https://share.eks.picmonkeyusercontent.com/proxy

Please don't hesitate to reach out with additional questions, we are here to help.

[Carissa]

Good to know! I'm glad it's working again. I'm using Chrome and have had no issues today.

[Islandgirl]

@gardenfolk Thank you for checking into this!
Mine is working now!