Please, does someone have a direct contact info for Ross? We have a child threatening suicide. See "how do I delete my account" discussion thread. I've sent an email to the 365 email address for him, but does someone have a faster way to get to him? There must be a way to track the IP address and contact the authorities.
In an event where you have someone threatening suicide online always call emergency services and speak to the Police. Most Police services now have cyber crime units who can make contact with emergency services in the area required much faster than connecting with the web site administrators. If they dont have the cyber crime unit then they will know who to connect with to get help much quicker than we can. I sure hope this wee girl is safe and getting the help she needs. It's so sad to know that there are so many people in our world who think that self harm is the only way out of a bad situation.
@cabinfest Thank you cabin fest. I did think to call her local police, but I had no idea where that was. I didn't think, guess I wasn't tech savy enough to think of Ross.
Thank you for following through.
@tigerdreamer He's saying that he can do nothing unless the police contact him. He has sent an email to the one she provided, but that's all he can do unless the police contact him.
I've just come online a few minutes ago, and been following the threads and links regarding this poor young girl. I guess right now, Ross has done what he can, and the rest of us can only pray that there is a positive outcome for Shelby. I do pray that she finds someone (and soon) that she can confide in, that she can trust, and who is able to help her before she does anything silly.
@jankoos That's why you connect with the Police and the in turn with the cyber crime unit. They have ways of getting to people through cyber tracking. Police have prevented a number of suicides around the world from someone in one part of the world connecting with their local Police service. I guess it's a bit like hacking into a computer in England if the hacker is in Australia for example.
@cabinfest
You did what you could with the knowledge you had at the time. It's all you could do. If ever you are unfortunate to be in a similar position you will know who to call. I just hope you never need the information. Even when you are distanced from the person it still takes a toll on you. Suicide intervention is hard work. I'm sure this young girl is now getting the help she needs.
Suicide is a complicated matter. No one thing of itself is the cause or the answer. Hopelessness in general is usually at the foudation of the cause, but it has developed over a period of time. Studies are not complete, but the brain of a suicidal person physically looks different than a normal brain. The why and how of this is still being studied. 99% of the time I am called to scene after the event has happened.
As I said before, I pray and hope that Shelby gets the professional help she needs.
I'm glad to see that Ross got the e-mail. But I've been praying about Shelby, and I now know that all we can do is pray, hope and believe that things will look brighter for her!
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Thank you for following through.
You did what you could with the knowledge you had at the time. It's all you could do. If ever you are unfortunate to be in a similar position you will know who to call. I just hope you never need the information. Even when you are distanced from the person it still takes a toll on you. Suicide intervention is hard work. I'm sure this young girl is now getting the help she needs.
As I said before, I pray and hope that Shelby gets the professional help she needs.
I think this was her calling out for help.
Miracles do happen - I hope Shelby finds her miracle - the miracle of Life.