Date Info Missing

[Nancy]

I have just noticed that for the shots I've taken over the last few days, the date info is missing. I am not doing anything different with my images than I have been, so curious to see if anyone else has the same issue. I do edit in PicMonkey, but previous shots edited that way were showing the date taken info.

[K1W1]

My images are showing an incorrect date but I'm pretty sure that's my camera :(

[Nancy]

My date is correct on my camera and images, the issue seems to be happening during the PicMonkey edit/365 uploading process.

[Kate]

@nancyperry I have had the same problem with picmonkey, I sent them an email yesterday and they replied ......

Hey Kate,

Unfortunately, the latest version of Google chrome has a bug that prevents PicMonkey from accessing the EXIF data in the original photo:( They have a fix, and I expect it'll be rolling out to users this week.

For the moment, Firefox for IE might be a better choice for PicMonkey use. Sorry!
--Justin


hope this helps

kate

[Nancy]

@kbradbury Thanks for the info, Kate. I appreciate it. Will start using Firefox instead of Chrome.

[Jeff Walker]

Lightroom and Picmonkey both strip my exif data... if I process in PSE only there isn't an issue... or PSE and Topaz Adjust... but the moment I use Lightroom or Picmonkey.... no more exif data.

[Jase]

@jsw0109 Jeff check your export settings in Lightroom, under the Metadata settings on the Export screen make sure "Minimize Embedded Metadata" is NOT ticked. Other than that I dunno.

[Jeff Walker]

@38mm I will check that next time I open Lightroom, which I'm sure will be tonight.

[Tami Skipper]

I took a photo with my iPhone 4S and edited with PicMonkey this morning. My exif data is missing, too.