Client doesn't want to publish photos online

October 26th, 2011
Guys any experience in this? What did you do or say?
October 26th, 2011
Yes, I've had this happen before. The lady was trying to hide from her ex husband for some reason, and she didn't want the possibility of him running across photos of the kids. It was a little strange, but I didn't publish the photos on any online location.
October 26th, 2011
I always feel compelled to reply but am always worried you won't like my reply! lol Hate to say it matey, but as long as what your client wants you to do or not do doesn't damage your business, is legal and he's paying the bill, you kind of have to respect his wishes or politely refuse to work for him.

I get around any problems if clients would rather not have their images in the public domain by publishing them in a private website only accessible by them e.g for proofing purposes.

If this problem is about you wanting to use images for promotional purposes, in my experience only a tiny percentage of clients ask to not be used. Yes, the images are yours to use but I would never recommend if they have voiced objection as bad new spreads fast and you will gain a reputation with no repeat business.

I hope this helps....I can say with hand on heart, over the nearly seven years I have run my business less than half a dozen people have politely voiced objection to me putting their images online. Good luck :)
October 26th, 2011
sorry have to agree, if you take photos of a client and they have not signed a consent form for publication and you do they have every right to turn round and take action for breach of privacy, which is why consent forms come into their own
October 27th, 2011
My clients sign a model release when they hire me or at the start of the shoot, so they always have their opportunity to object before any photos get taken. Really though, I don't actually use that many for promotional purposes, so it isn't a big issue if one does refuse. If they have reasonable grounds for refusal, such as a psycho ex, I write a note on their file - "No blog etc" - but if they're just being high maintenance, I'll usually fire them. I'm not afraid to fire a problem client. I've always thought I would charge a client extra if they refused me the use of my own work - and you could easily do that - but I've never had to, as I've either not taken them on or they've had genuine reasons.

I think it should also be noted that, even if they have signed a model release, if they later decide they don't want their faces on your website (or elsewhere) you really should comply with their wishes. A model release protects you, but is unlikely to stand up as a way to continue to use the photographs if they withdraw their consent. And anyway, for every person that doesn't want you to use their face, there are a dozen who will send your link to everyone they know because you used theirs!

On another note, I have had a client with a psycho ex, and she was initially concerned about me using the photos of her daughters. I told her I could keep their names out of any publishing, but in the end she was happy for me to use first names only and avoid mentioning specific locations. Her daughter's image is a main image on my website (and one of my most popular here on 365), and she is more than happy for me to have it there. Sometimes you just have to offer some reassurances about how an image will be used, and they'll let you use it.
October 27th, 2011
I think one of the questions is "Do you want them for repeat business?"

Do you still own the copyright to the images? There are circumstances that if you do, they could still be published without a model release (country dependent).

Personally I would follow the clients wishes.
October 27th, 2011
tnx for all your useful advices (and no bashing) hehe!
October 28th, 2011
I have no experience on the photographer's end of this but from a consumer end, I'm starting to understand not wanting pictures online. There are so many avenues for those pictures to be "stolen" and used for other purposes than for what they were intended. I also realize that those pictures are your creative work and you should have the ability to use them how you so choose but if it were me, I would respect the wishes of the client and just stick with print.
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