I cannot connect to 365 with my cell!

[Diana]

Has anyone had this problem? It says "The connection to 365project.org is not secure" and "can't open this page"! Other times it says the site is not secure.

I need my cell for this site as I have data on it. During our up to ten and a half hours loadshedding every day it is my only connection to 365. That is another reason why my comments are so limited.

I went to my provider yesterday and they said it is not my cell, it is a 365project.org issue. What to do now? I had to get up at 5am before the power goes off to post here.

I would appreciate any suggestions Ross @scrivna as I am going dilly.

[Brigette]

@ludwigsdiana I'm ok on my mobile - I hope you get it sorted soon x

[Annie D]

@scrivna hopefully Ross can help

[Mark Prince]

When you log in, make sure you use ' https ' not ' http ' , the latter one works, but shows up as not secure.

[Beryl Lloyd]

Hope your problem is resolved asap. this on top of your power problems is just too much!!!!!!!!!!!

[KoalaGardens🐨]

yeah I would try typing https
I've had that issue here some time on my computer and always solved it by adding the s into https as that is the secure address (yep s means secure)

[Ross S.]

Hi @ludwigsdiana - what make and model of phone are you using? If you know the operating system version as well, that would be useful to know.

[Diana]

@brigette @annied @markp @beryl @koalagardens @Scrivna Thanks everyone for your wishes and input. S did it's magic and I am back on track :-)

Due to the good advice I am in again, thanks so much, I am feeling very grateful as I was loosing my mind. This site and it's people are so important to me and a real lifeline.

Ross, a special thanks to you and here is the following information you require:

Samsung galaxy S8, One UI version 1.0, Android version,
Baseband version G950FXXUCDUD1
Kernel version 4.4.111-21427293
#1Mon Jul 2518.o8.11 KST 2022

SE for Android status
Enforcing
SEPF_SM-G95oF_0020
Mon JUL 25 17;53;39 2022
Knox version
Know 3.2.1, Knox API level 27, TIMA 3.3.0
Service provider SW ver.
SAOMC_SM-G950F_OVF_PP_0032
ce01182141e5e21a02
XFV/XFV/XFV

Security software version

MDF V3.1 Release 4, WLAN v1.0 release 2, VPN PP-MOD v2.1 Release 2, ASKS v3.1.1 Release 20200120
ADP v3.1.1 Release 20191001, FIPS BoringSSL v1.3
FIPS SKC v1.8, Fips SCrypto v2.0, FIPS FMP v1.2
SMR Apr-2021 Release 1
Build number PPR1.180610.011.G950FXXUCDVG4
Android security patch level
1April 2021
Once again thanks for your input and help Ross, I hope this is the info you need :-)

[Casablanca]

@scrivna I get this problem fairly regularly. I usually just close the browser, clear the cache and cookies and then try again. Not sure what causes it. It can happen on phone, iPad or desktop.

[Diana]

@scrivna, from time to time I still cannot log in, I have to google 365! It might have something to do with our poor wifi atm.

[Ross S.]

Hi @ludwigsdiana - hopefully you should be able to connect a little better now, i've made a few tweaks, let me know if you continue to have issues.

[Diana]

@Scrivna Thanks so much Ross, it seems better now. I imagine it is also related to our slow wifi here atm.