Problems with photos

June 15th, 2021
I don't know if this is the right place but today, June 16th 2021, I can't see any of the newly posted photos. I can see the name and the notes and even the discussion but there's just an icon where the pics should be, my own latest and those of others. I have restarted my Mac and my bnrowser and tried in a different browser as well.

Anybody else having a similar problem?
June 16th, 2021
I've had something similar from time to time, but not today. It always seems to have corrected itself.
June 16th, 2021
@ankers70 usually patience and time will fix it without doing anything.
June 16th, 2021
Thanks for that. @grammyn
June 16th, 2021
I thought it was just me, I haven't been able to see any newly posted photos for over 12 hours now
June 16th, 2021
Thanks for replying. It has been about 12 hours for me as well. No newly posted photos are appearing including my own. I can see notes and discussion but not the actual photo. I am not sure what to do about it, apart from wait and see as suggested above???@kjarn
June 16th, 2021
@ankers70 I'm on a mac too with OS X El Capitan. I've had the same problem but not with everyone's photos - just a few, but it clears itself up in a few hours. Hope it resolves itself for you soon.
June 16th, 2021
THanks for your reply. I am on a Mac with OS Catalina.
Not resolving so far. @marlboromaam
June 16th, 2021
@ankers70 Hang in there! Ross may be working on some things. See what it's like in the morning.
June 16th, 2021
I’m on a Mac with OS Big Sur and still nothing, it’s been 18 hours now
June 16th, 2021
I'm on a PC and I'm having the same issue not being able to see photos on my feed, so I don't think it's just Mac-related. When I go into each person's post I can see the photo though. When this sort of thing has happened before it righted itself (or Ross did it) within 24 hours. :)
June 16th, 2021
I can't see the photos even by going into each persons post but interestingly if I turn wifi off I can see them on my phone.
June 16th, 2021
Can’t see anything on my phone but I can on my Mac
June 16th, 2021
I've had it from time to time as well, it normally sorted itself out.
June 16th, 2021
I'm wondering if the internet isn't overloaded recently. I've had this problem periodically then everything seemed ok. I have had additional problems with other sites loading, too. I guess we've gotten used to "blistering fast" speeds and now everyone is on the internet.
June 16th, 2021
Same same @kjarn
June 16th, 2021
Thanks for that. It's comforting to know it's not just a Mac issue! I shall email Ross, I think. @nickspicsnz
June 16th, 2021
@ankers70 mine is working again now
June 16th, 2021
THankyou so much for letting me know. Mine is, as well.
Woo hoo!! @kjarn
June 16th, 2021
Thankyou to all who answered and offered assistance. Much appreciated
June 16th, 2021
BUT, not all photos yet visible!
June 16th, 2021
@ankers70 I can't see any photos either.
June 16th, 2021
And I spoke too soon, mine are gone again.
June 16th, 2021
Sometimes they appear and then they disappear again! @kjarn
June 16th, 2021
@ankers70 @kjarn Same here! Sometimes they're there and sometimes they're not. It's getting to be comical.
June 16th, 2021
Indeed it is! This morning, though, it seems to have righted itself. @marlboromaam
June 17th, 2021
I’m on my iPad and experience this frequently in this past week. Normally, I don’t have any problem. It’s not on all photos and if I go back later it usually comes up.
June 17th, 2021
I've had the same problem.
June 17th, 2021
I am still having the same problem although only intermittently at the moment. Hopefully it will right itself because I like checking the photos!
June 18th, 2021
@ankers70 I am still having the same issue and sometimes it is okay but this morning, photos are not displaying again, just question marks. Interesting to see it is not just me.
@scrivna Is this something you can help with?
June 18th, 2021
I am still having the same problem. It is worse today again.
I sent a message to Ross but no reply. @scrivna
June 18th, 2021
Hey guys,

Thanks for reporting this, I have taken a look and I don't see any issues, however we do use a 3rd party to help serve the photos in the newsfeed and I know members have experienced issues loading photos from them in the past, I have no idea why it's intermittent for people, you'd think it'd either work for everyone or nobody, but apparently not.
I have temporarily disabled using the 3rd party so you guys should see it working well now, however this has reduced the quality/resolution at which photos are served, so everyone gets a degraded experience until I can work out a better solution for us all.
June 18th, 2021
Thankyou. Seems to be more consistent this morning.
@Scrivna
June 25th, 2021
Have been posting today, my wife and I, they’re not showing in the feed, but are showing on ‘our’ projects; in last 2 minutes it’s happened twice to @carole_sandford. Very weird. @Scrivna
June 25th, 2021
That was part of what was happening for me but seems now to have mostly been righted. See Ross' comments above.
June 28th, 2021
I have a slightly different problem. When I look at photos on the What's New from Friends page, they are all fine. If I go to the Friend's page some of the photos are upside down or, rotated and distorted. At first I thought it was only one friend but it is several. I haven't checked everybody. I'm on a Mac OS Sierra
June 28th, 2021
I have not experienced that one at all.
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