# 2 reject by mcsiegle

# 2 reject

So…about a month ago we ordered (online) a replacement faucet from Home Depot, and decided to replace the sink also, since it was looking very dingy. The faucet arrived quickly. When the sink (heavy, enameled, cast iron) showed up on the front porch we called the plumber to install. They took the old one out and opened up the box and found that the sink was chipped, so they put the old one back in and we had the one that arrived damaged picked up and returned — and at the same time as I reported the damage on the phone I ordered another one. It arrived the other day and I opened the box with great anticipation. This is what I found. Far more damage than the first one — one whole corner is missing! It’s waiting for pickup and return. Third time I hope will be the charm, but THIS time I went to the store and had them order it to be delivered to them and will have them inspect it before they even called me to have our plumbers come and pick it up.
Wise move, very wise to let it stay at the store until you can verify that it is in pristine condition.
December 13th, 2020  
How incredibly frustrating!
December 13th, 2020  
@joysabin A pity I didn’t do that for # 2 — live and learn!
December 13th, 2020  
@grammyn Yep, actually I was probably one degree beyond frustrated. I was so hoping to have that sink and faucet installed before Christmas, and preferably before Dan came. But that’s this Wednesday. Sigh.
December 13th, 2020  
@mcsiegle Awww don't give up hope!
December 13th, 2020  
Oh dear, what a saga!
December 13th, 2020  
That's terrible!, hope all sorted soon
December 13th, 2020  
How awful. There's no excuse for that! Are you going to pick it up? Or will it be delivered?
December 14th, 2020  
@randystreat I’m going to have Home Depot inspected first and then call me and let me know that it arrived not damaged when that happens then I’ll pay the plumbers little extra to pick it up. There’s no way I can pick it up it’s too heavy!!!!'
December 14th, 2020  
Good grief, what a pain! Good luck with the new new one :-/
December 14th, 2020  
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