This is an unedited image to compare to yesterday’s, to further investigate the time stamp issue that seems to occur between On1 Raw’s export and 365’s upload.
Yesterday’s edited post is time stamped by 365 as 2 am (next day).
This unedited image is time stamped by 365 correctly as 4 pm on the 10th.
If this is how it’s going to be, it’s going to be a pain to correct the date on every On1 Raw post.
Retired economics professor (“dismal scientist”). Married 40+ years to the love of my life; we have two grown daughters, both married, two granddaughters and a...
@scrivna
More investigation
On1 Raw’s Info pane shows the correct time for the unedited image.
On1 Raw’s Info pane shows the correct time for the edited image.
This post is an unedited image and 365 grabs the correct date and time. Compare to yesterday's post of an On1 Raw edit, https://365project.org/rhoing/365/2022-05-10
So the problem is somewhere between On1 Raw's export and 365's upload?
It's going to be a pain to correct the date on every post.
“We're investigating a couple reports of issues with capture date/times being reported in the app. We had some fixes in our .5 update, but apparently there are still variations occurring of this bug. We have some open tickets for capture date times changing.
“I'll get all your files over to our dev team for further review and see if this is one of those known bugs.
“Thanks for your patience while we work to try and determine the root cause.”
@rhoing Interesting response! They've always been good to resolve any issues I've had in the past. I'm sure they'll work it out. The date/time isn't critical here unless it's for a challenge though.
@Scrivna Thanks, Ross, for responding. @marlboromaam and I were wondering how many tags & emails you get every day!
This Capture Time problem does seem to lie in the ON1 software: it has been an issue and they have apparently done some work on it, but the issue persists. I hope they'll have it fixed in their next update!
August 3rd, 2023
Leave a Comment
Sign up for a free account or Sign in to post a comment.
![A ‘school photo’ portrait [Filler]](https://media.365project.org/1/9434205_hijklnqsv2_sq.jpg "A ‘school photo’ portrait [Filler]")
![On the monkey bars [Filler]](https://media.365project.org/1/9434496_eijmty2367_sq.jpg "On the monkey bars [Filler]")
![Eclipse gazing I [Filler]](https://media.365project.org/1/9435438_ahmrsyz058_sq.jpg "Eclipse gazing I [Filler]")
![Eclipse gazing II [Filler]](https://media.365project.org/1/9435437_aghkmnpqtv_sq.jpg "Eclipse gazing II [Filler]")
More investigation
On1 Raw’s Info pane shows the correct time for the unedited image.
On1 Raw’s Info pane shows the correct time for the edited image.
This post is an unedited image and 365 grabs the correct date and time. Compare to yesterday's post of an On1 Raw edit, https://365project.org/rhoing/365/2022-05-10
So the problem is somewhere between On1 Raw's export and 365's upload?
It's going to be a pain to correct the date on every post.
I submitted a ticket to ON1. Here is their initial response:
“Thank you for contacting ON1 Software.
“We're investigating a couple reports of issues with capture date/times being reported in the app. We had some fixes in our .5 update, but apparently there are still variations occurring of this bug. We have some open tickets for capture date times changing.
“I'll get all your files over to our dev team for further review and see if this is one of those known bugs.
“Thanks for your patience while we work to try and determine the root cause.”
This Capture Time problem does seem to lie in the ON1 software: it has been an issue and they have apparently done some work on it, but the issue persists. I hope they'll have it fixed in their next update!